FAQ

Q?

I forgot my password. How do I get a new one?

A.

A.

You can reclaim your password if you have forgotten it. 

Step 1:  

Click "Forgot your password?" link on the Sign In panel and it will display a page to "Create a new Password".

Step 2:  

Fill in your registered email address/mobile number to get the password, and click the "Send Email" button.

Step 3:  

It will display a successful message: "Your password has been changed. An email has been sent as confirmation".

Step 4:  

In the email you receive, click on the "Change Password" link to set your new password. After this, you can sign in and change your password in "Dashboard".

Q?

What is verification and how does it work?

A.

A.

At dealmarket.io, the safety of our users is very important. As part of increasing security, we give our users the option to verify their account, which means that we can ensure that the person behind the account is a real person.

As a verified member, you have unlimited access to all jobs and can contact all employers.

The verification is a subscription which is activated until you cancel the subscription yourself. Payment is automatically deducted from your card monthly. We give you the opportunity to a trial verification for 2 days for only 1,00 EUR, which is then renewed with 9,00 EUR per 14 days if you choose to continue.

The subscription is automatically renewed until you end the subscription yourself. This information appears before the purchase and after the purchase in your order confirmation. The verification has no binding period and can be canceled at any time.

Q?

Right of withdrawal

A.

A.

Within the EU, consumers generally have a 14-day right of withdrawal.

When you activate the verification, which constitutes a subscription, you are entitled to a 14-day right of withdrawal as long as the subscription has not been utilized. However, this right of withdrawal does not apply if the service has been fully performed.

When you activate the verification on Dealmarket.io, the service is considered used immediately. By accepting the terms and conditions during activation, you expressly consent to the immediate commencement of the service and acknowledge that the right of withdrawal will lapse upon activation. Consequently, the right of withdrawal is waived, as you gain immediate access to all the benefits associated with the verification.

Q?

How do I cancel my verification?

A.

A.

You can easily cancel the verification by logging into your account, clicking on Settings, and then selecting Membership. From there, you can choose to cancel your subscription.

Please contact us at support@dealmarket.io if you need any assistance.